Patient Service Representative II, Internal Medicine
$53,414–$74,755 year
On-siteSanta Barbara, California, United States
Santa Barbara, California, United StatesOn-siteFull Time$53,414–$74,755 yearHigh School Or EquivalentEnterprise
Full TimeHigh School Or EquivalentEnterprise
Job Summary
Greet and check-in patients entering the medical facility, verifying information, scheduling appointments, and updating the Electronic Health record. Facilitate intake procedures by completing healthcare and insurance forms and collecting payments for services. Gain patient cooperation through effective communication while adhering to all organizational, local, state, and federal regulations to ensure privacy and safety. Work independently and as part of a team to prioritize assignments within standardized policies and procedures.
Required Qualifications
- HS Diploma or equivalent education/experience
- 1 year of recent relevant experience
- Basic knowledge of insurance policies and procedures, as well as patient billing
- Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form
- Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel
- Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines
- General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook)
- Ability to work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions
- Ability to identify, evaluate and resolve standard problems by selecting appropriate solutions from established options
- Ability to ensure the privacy of each patient's Protected Health Information (PHI)
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.