Patient Service Representative I, Bilingual (69567)
On-siteNorman, Oklahoma, United States
EXPIREDNorman, Oklahoma, United StatesOn-siteFull TimeHigh School Or Equivalent
Full TimeHigh School Or Equivalent
Job Summary
Receives patients at the reception window, obtains documentation and financial information, and updates electronic medical records. Schedules appointments, posts charges and payments at check-out, and verifies outstanding balances while collecting daily collections. Balances daily transactions, maintains waiting area order, and ensures office equipment functions properly. Follows HIPAA guidelines and Variety Care's privacy policies while accepting direction from the Practice Administrator. Must be bilingual in English and Spanish, possess legible handwriting, and work in an active environment.
Required Qualifications
- Bilingual (English/Spanish)
- High School Diploma or GED
- Possesses legible handwriting and basic mathematic skills
- Possesses ability to work with the public
- Possesses ability to enter simple data entry and has basic keyboarding knowledge
- Able to communicate with patients and staff
- Trustworthy handling confidential information
- Able to work in an active and stressful environment
- Able to work with difficult patients from time to time
- Able to lift a minimum of 25 pounds
- Able to sit for long periods of time
Desired Qualifications
- One or more years of clerical experience
- One or more years of customer service experience
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