Patient Service Representative

The Patient Service Representative plays a crucial role in welcoming patients, ensuring enrollment documentation and insurance verification processes are efficient and accurate. Key responsibilities include scheduling appointments, greeting patients, facilitating patient registration, and managing customer service inquiries. The representative is also responsible for verifying insurance, conducting reminder calls, and ensuring the reception area is organized. A minimum of 1-2 years of experience is required, along with familiarity with standard medical field practices. Applicants should be committed to providing trauma-informed care and supporting patients with diverse identities.