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Kittitas Valley Healthcare1 day ago

Patient Service Representative - General & Vascular Surgery - Full Time (40 hours/week)

$40,810–$61,859 year

On-site · Ellensburg, Washington, United States

Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Medium

Job Summary

The Patient Service Representative will perform reception duties, manage medical records, coordinate referrals and pre-authorizations, and handle scheduling as part of the healthcare team. Strong emphasis on customer service, accuracy in administrative tasks, and familiarity with medical terminology and Microsoft Office. Preferred candidates may have some college coursework, bilingual abilities, and experience in medical office settings with insurance verification, pre-authorization fundamentals, high-volume phone systems, and related certifications (e.g., CPC, CBCS, CMA). The role supports patient flow and interfaces with KVH personnel and external customers, contributing to efficient clinic operations and patient care.

Required Qualifications

  • High School Diploma or equivalent
  • At least one year of general administrative/clerical or customer service experience
  • Current computer experience (medium to expert level) in Microsoft products
  • Demonstrated knowledge of Medical Terminology
  • Previous cash-handling experience

Desired Qualifications

  • Bilingual
  • Certified Medical Administrative Assistant
  • Certified Billing and Coding Specialist
  • Certified Professional Coder
  • Medical terminology proficiency
  • High level of Microsoft Office skills
  • Medical office experience
  • Experience with insurance verification and pre-authorization
  • Cash-handling experience
  • Previous clerical/admin/customer service experience
  • High school diploma or equivalent
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$41k – $62k / yr

Patient Service Representative - General & Vascular Surgery - Full Time (40 hours/week) · Kittitas Valley Healthcare

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