Patient Service Representative, Front Royal

Greet patients, answer phones within three rings, and schedule outpatient appointments while managing wait lists and referrals. Collect accurate demographic and financial information during registration and processing, then verify insurance eligibility and handle payments including cash, checks, and credit cards. Balance the daily cash drawer, process urgent same-day referrals and routine requests within 72 hours, and date-stamp incoming patient information for provider action. Maintain the filing system, distribute mail, and cover other locations as needed during staffing shortages.