Patient Service Representative

Patient Service Representative at Franklin County Medical Center, responsible for greeting/admitting patients, scheduling appointments, maintaining patient forms, receiving payments, conveying messages to physicians, and assisting with routine procedures. Key duties include obtaining prior authorization for tests and procedures, handling billing-related tasks, and ensuring clear communication between hospital staff and patients while maintaining HIPAA privacy and accuracy in documentation. The role emphasizes courteous patient interaction, strong organizational skills, and the ability to multitask in a busy healthcare environment. Benefits for full-time staff include medical/dental/vision, life insurance, disability coverage, retirement plans, paid time off, holidays, and tuition assistance/promotions; part-time employees receive select benefits. The position requires physical ability to perform duties described under Essential Job Functions, including frequent lifting up to 30 pounds and assisting patients as needed.