Patient Service Representative

Patient Service Representative for an Ophthalmology team. Responsibilities include greeting patients and visitors, scheduling patient appointments using an electronic medical records system, obtaining and verifying insurance information, maintaining patient records with HIPAA-compliant confidentiality, answering phones, providing general administrative support (filing, faxing, scanning), and collaborating with medical staff to ensure smooth patient flow and high-quality service. Knowledge requirements include experience with computers and EMR software, HIPAA regulations and medical terminology, and proficiency in medical scheduling or receptionist duties; familiarity with multi-line phone systems is preferred.