Patient Service Representative
$37,440–$62,400 year
On-siteOrchard Park, New York, United States
Job Summary
Verify appointment and insurance information while entering registration details into Medent. Perform registration procedures for new and follow-up patients, collecting copays, balancing cash drawers, and logging weekly totals. Act as a liaison between patients and the billing department regarding billing issues, and pull registrations through the patient portal. Ensure insurance verification quotas are met daily by verifying information three days out from HealtheNet. Apply knowledge of orthopedic medical terminology and demonstrate proficiency in EMR and practice management systems. Remain flexible in work assignments as patient numbers and doctor schedules change frequently.
Required Qualifications
- HS diploma or GED
- 2+ years medical office experience
- EMR experience
- Manual and finger dexterity
- Eye-hand coordination
- Corrected vision
- Corrected hearing
- Ability to remain in a stationary position for prolonged periods
- Ability to stand and walk occasionally
- Ability to lift and carry items weighing up to 10 pounds
Desired Qualifications
- Associates degree
- Patient registration experience
- MEDENT experience
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