Patient Service Representative - Endocrinology
On-site · Webster, Texas, United States
Job Summary
Patient Service Representative I at CLS Health in Houston Endocrinology: Serve as first point of contact, greet patients, verify insurance and personal information, collect co-pays, ensure referrals are in the chart, maintain patient records, perform cash reconciliation, handle complaints professionally, and support admin tasks. Requires high school diploma or equivalent, medical office or customer service experience, strong communication, detail-oriented, multitasking ability, and proficiency with Microsoft Office; bilingual preferred. Benefits include healthcare, 401(k) with matching, PTO, and insurance options.
Required Qualifications
- High school diploma or equivalent
- Experience in a medical office or customer service environment required
- Bilingual preferred
- Excellent communication and interpersonal skills
- Ability to multitask, prioritize effectively and work in a fast-paced environment
- Strong attention to detail and accuracy
- Proficiency in Microsoft Office and other computer applications
- Knowledge of medical terminology and insurance billing preferred
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