Patient Service Representative
$41,600–$41,600 year
On-siteFrederick, Maryland, United States
Frederick, Maryland, United StatesOn-siteFull Time$41,600–$41,600 yearLarge
Full TimeLarge
Job Summary
Greet and acknowledge patients upon arrival and dismissal, responding to inquiries and concerns per office policies. Answer telephones, schedule and confirm appointments, and maintain the appointment book while following up on no-shows and cancellations. Register patients on sign-in sheets, post charges and payments to accounts, and check voicemail daily. Keep the waiting area clean and friendly. This role supports all staff and patients in a team-based environment within a modern dental practice.
Required Qualifications
- Experience working in a dental, medical, or other health-care office
- Experience working with Social Media
- Experience answering telephone
- Must have exceptional customer service skills
Desired Qualifications
- Knowledge of insurance plans (HMO/PPO)
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.