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Northwestern MedicinePosted 1 month ago

Patient Service Representative-Cardiology McHenry Full Time Days

$38,771,200–$54,288,000 year

On-siteMcHenry, Illinois, United States

Full TimeMid LevelHigh School Or EquivalentEnterpriseHospital And Health Care

Job Summary

Greet patients and guests upon arrival, confirm identity, and provide visit-related information. Complete check-in and check-out functions, updating demographic and insurance data as needed. Collect co-payments, past due balances, and process billing information, including end-of-day cash drawer closing. Schedule appointments, obtain consents and authorizations, and inform patients of any status changes. Maintain a clean and comfortable waiting area. For Immediate Care Clinics, float to other departments as assigned. This full-time, 40-hour role includes required travel to the Huntley clinic and operates Monday through Friday, 8:30a-5:00p at the McHenry clinic.

Required Qualifications

  • High school diploma or GED equivalent
  • Zero (0) to two (2) years' experience in a customer service position
  • Must be able to travel to Huntley clinic
  • Must be available Monday through Friday, 8:30a-5:00p
  • Must be able to lift 50 lbs
  • Must be able to effectively lead and coach others
  • Strong attention to detail
  • Must be able to effectively lead and coach others
  • Strong attention to detail

Desired Qualifications

  • Bachelor's degree
  • Previous experience in a healthcare setting
  • Working knowledge of medical terminology
  • Bilingual

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