Patient Service Representative - Cancer Center, Full Time

The Patient Service Representative serves as the first point of contact for patients and visitors at the Cancer Center, ensuring a positive, seamless patient experience by managing front desk operations and workflows. Key duties include handling patient interactions with strong communication, performing data entry and basic word processing, maintaining patient confidentiality, and adhering to privacy policies. The role requires adaptability and composure under pressure, with post-hire training in Clinic Core Front Desk procedures. Preferred experience includes medical office background; Mercy highlights comprehensive benefits and opportunities for growth.