Patient Service Representative @ Advanced Dental Care of Ocala

Greet and acknowledge patients upon arrival and dismissal, while responding to their questions and concerns according to DCA Policies. Answer telephones, schedule and confirm appointments, and maintain the appointment book. Register patients on the sign-in sheet, post charges and payments to patient accounts, and follow up on no-shows or cancellations. Check voicemail daily and keep the waiting area clean and friendly. This role supports all staff members and the Office Manager in a team-oriented environment focused on patient comfort and advanced treatments.