Patient Service Representative (Adult Medicine)

Greet and register patients and visitors, verify and record patient information, and provide accurate information to schedule appointments. Answer incoming calls, take messages for providers, and resolve patient concerns while maintaining the waiting room. Verify insurance information through the managed care website, check demographics, assign a primary care provider, and update charts with administrative support. Handle rescheduling of no-show appointments and patient recalls. This bilingual role supports the Adult Medicine team at our Southern Boulevard Health Center, Tuesday through Saturday, with rotating schedules.