Patient Service Rep - University Colon & Rectal Surgeons

Greet patients in a friendly, timely manner and ensure they complete necessary forms for the electronic health record and billing office. Maintain patient demographic and insurance information while verifying eligibility and collecting co-pays. Process patients timely to ensure good flow, answer inquiries about registration or billing, and refer medical care questions to medical assistants or physicians. Schedule patients with appropriate physicians, obtain prior authorizations, and schedule new patient referrals. Document scanning into the electronic health record. Requires six months to one year of previous medical office experience.