Patient Service Rep - Trnsf ACROSS Pillar

Coordinate patient flow and information support in the Swedish Medical Center and Emergency Department environment. Provide front-line customer service including reception, registration, and interviewing patients to obtain demographic and financial data. Complete consents, escort patients, collect valuables, and handle billing, insurance, and collection inquiries. Assist with financial assistance programs, process paperwork, and facilitate alternate coverage sources. Serve as the POS team expert for registration functions, coordinate coverage with physician offices, and participate in quality improvement activities. Work flexible unscheduled shifts to cover urgent situations or sick calls.