Patient Service Rep (PSR) - Internal Medicine

Patient Service Representative (PSR) for Internal Medicine clinics supports the care team with front-desk duties, scheduling, registration, billing, and medical-record accuracy. Responsibilities include providing high-quality patient service, scheduling appointments, coding and billing entries at time of service, collecting payments, updating patient information in the billing system, and assisting clinical staff to maintain accurate medical records. Works across multiple Advocate Medical Group locations in Illinois, forming part of a collaborative ambulatory care team to ensure a seamless, compassionate patient experience.