Patient Service Rep II

Patient Service Representative II at Axia Women’s Health in Bridgewater, NJ. Responsibilities include greeting patients and visitors, directing them to appropriate waiting areas, paging or contacting personnel to escort patients to exam rooms, explaining financial requirements and collecting copayments, performing registration for new and existing patients, answering and routing calls, managing messages, screening solicitors, maintaining confidentiality per HIPAA, adhering to infection control and safety guidelines, and providing support to patients and medical staff. Requires High School Diploma or GED (Medical Receptionist/PSR experience preferred), strong customer service and communication skills, ability to adapt to changing priorities, and ability to work 40 hours per week including some evenings with flexible scheduling; on-site, full-time role with benefits in a multi-location OB/GYN network.