Patient Service Rep I
$37,440–$43,680 year
On-siteWest Chester, Pennsylvania, United States
Job Summary
Greet patients and visitors, escorting them to exam rooms while managing phone calls, voicemails, and solicitor screening. Perform registration functions, collect copayments, verify insurance eligibility, and assist with scheduling appointments and follow-up visits. Screen messages from the answering service, ensure accurate documentation of patient encounters, and collaborate with clinical staff to support practice operations. Adhere to all Standard Operating Procedures, including HIPAA and OSHA compliance, while participating in team meetings and quality improvement initiatives. Work a flexible schedule with coverage needs at satellite locations in West Chester, Kennett Square, and Exton.
Required Qualifications
- High School diploma or equivalent
- Currently authorized to work in the United States on a full-time basis
- Willingness to work a flexible schedule and provide coverage at satellite locations, as needed
- Location: Primarily supporting Downingtown office with additional coverage needs in West Chester, Kennett Square & Exton offices
Desired Qualifications
- Medical Receptionist/Patient Service Representative experience
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