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3438Posted 1 month ago

Patient Service Navigator (3957)

$37,336–$49,774 year

On-siteLewiston, Maine, United States

Full Time

Job Summary

Coordinate communication, scheduling, and referrals for patients, families, and providers while serving as the first point of contact in a fast-paced office. Manage clinical staff visit schedules, ensure accurate assignment of referrals, and maintain up-to-date knowledge of insurance forms and chart requirements. Establish daily priorities, review paperwork for completeness, and perform data entry into the Electronic Health Record for OASIS and staff timesheets. Maintain accurate systems to ensure timely coordination of multi-discipline documentation. Requires high school diploma, strong computer skills, and experience in office or healthcare scheduling.

Required Qualifications

  • High School diploma
  • Ability to thrive in a fast-paced, team-oriented environment while also being self-sufficient
  • Task-oriented with strong multitasking skills to manage scheduling, referrals, and patient communications simultaneously
  • Organizational skills with close attention to detail

Desired Qualifications

  • Prior office or healthcare scheduling experience
  • Electronic Medical Records experience
  • Strong, demonstrated computer skills with comprehensive knowledge of Microsoft Word, Excel, Outlook, and PowerPoint
  • Excellent customer service and public relation skills with a friendly, outgoing, and professional demeanor

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