Patient Service Coordinator - Wildwood Orthopaedic & Spine Hospital
On-siteToledo, Ohio, United States
Toledo, Ohio, United StatesOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Greet and register patients, answer phone calls, take messages, and schedule or reschedule appointments while maintaining the provider's schedule. Assist clinical staff with outgoing calls to patients, pharmacies, or other providers as needed. This role serves as the first point of contact for patients at Wildwood Orthopaedic & Spine Hospital, fostering a positive and inviting tone.
Required Qualifications
- High school diploma or equivalent
- 1 year experience in a customer service or clerical setting
Desired Qualifications
- Associates degree
- Working knowledge of medical terminology, third party billing and referral procedures
- Experience with EPIC EMS
- 3 years' experience in a clerical or office function
- 1 year experience in a medical office setting
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