Patient Service Coordinator - Physical Therapy
$39,520–$44,720 year
On-site · Bethesda, Maryland, United States
Job Summary
Receives and directs incoming calls, documents messages, schedules patient appointments, collects demographic and insurance information, explains insurance benefits, manages cancellation list and patient flow, handles referrals and forms, registers patients in the system, and coordinates administrative tasks to support Hand Surgery and Therapy Billing teams. Requires high school graduate and strong communication, multitasking, and medical terminology knowledge; office-based coordination for physical therapy and hand surgery patients in Bethesda, MD.
Required Qualifications
- High School Graduate
- Excellent written and verbal communication skills
- Able to multi-task and capable of remaining calm in a stressful situation
- Able to use a multi-line telephone system and the billing computer program
- Demonstrates keyboard proficiency
- Demonstrates working knowledge of medical terminology
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