Patient Service Coordinator
On-siteSterling, Virginia, United States
Sterling, Virginia, United StatesOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Verify patient information, schedule appointments, and collect insurance eligibility data. Organize lab results and medical records, respond to information requests, and manage patient accounts by collecting copayments and reconciling daily charges. Greet patients, answer phones, and direct messages to appropriate team members. Open and close the office, conduct inventory, and perform data entry, photocopying, and scanning tasks. Maintain a clean, professional office environment. Work in a supportive, well-structured practice environment with nine offices across Fairfax, Loudoun, and Prince William Counties.
Required Qualifications
- Knowledge of basic accounting and medical office procedures
- Maintains positive interactions with patients under stressful conditions
- Able to examine documents for completeness and accuracy
- Communicates clearly and professionally
- Work effectively and professionally with co-workers
- Maintains patient confidentiality
- Possesses time management and organizational skills
- Possesses appropriate knowledge of medical terminology
- Adheres to corporate and office specific policies and procedures
- Demonstrates the ability to prioritize tasks in an efficient manner
- Ability to understand and comply with all HIPAA, OSHA, and safety guidelines
- Demonstrates ability to learn specific job-related software applications and other company supported computer applications
- Has experience with EMR applications
- Demonstrates knowledge of and experience using Microsoft Office Products
- Is proficient in basic computer skills, including email, web browsing, and online communication tools
- High school diploma or equivalent
Desired Qualifications
- Preferred one year business office experience preferably in a medical office practice
- Experience in primary care practice preferred
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