Patient Service Center Representative I
$52,000–$52,312 year
On-site · Monterey Park, California, United States
Job Summary
Patient Service Center Representative I handles primary contact with participants and families, assists with service needs, schedules appointments, explains program details, and ensures interactions and records comply with regulations including HIPAA. Calls participants, answers inquiries, confirms appointments, and registers participants as needed; follows up on satisfaction and responds to concerns promptly.
Required Qualifications
- High school diploma or equivalent
- Minimum 2 years of call center experience
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