Patient Scheduling Representative - Internal Medicine
$40,747–$40,747 year
On-site · Madison, Wisconsin, United States
Job Summary
UW Health seeks a Patient Scheduling Representative for Internal Medicine to schedule appointments via phone, in-person, or electronic correspondence, handle inbound/outbound calls, and coordinate with clinic staff to ensure timely patient care. Minimum education is a high school diploma or equivalent with at least six months in an office or customer service environment; preferred qualifications include an Associate or Bachelor’s degree in Business Administration, Healthcare, or related field. The role is 90% FTE (36 hours/week) with shifts Monday–Friday 8am–5pm. Location: Madison, WI. Pay starts at $19.59/hour. Responsibilities include scheduling, phone support for patients and families, and coordinating care with clinic staff.
Required Qualifications
- High school diploma or equivalent
- Six months of office or customer service experience
- Preferred: Associate or Bachelor’s degree in Business Administration, Healthcare, or related field
- Experience scheduling patients or answering phones in a healthcare setting is a plus
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