Patient Scheduling Coordinator - Spanish Speaking
$41,600–$47,840 year
On-site · Northbrook, Illinois, United States
Job Summary
Patient Scheduling Coordinator needed to connect patients with medical care in a fast-paced, target-driven environment. Responsibilities include handling high-volume inbound/outbound calls, scheduling appointments, educating patients on services and benefits, entering patient information accurately, meeting KPIs related to scheduling and retention, adhering to scripts and decision trees, and collaborating with the team to drive patient engagement. Bilingual in English and Spanish required; comprehensive training provided. Location: Northbrook, IL. Schedule: Full-time, Monday–Friday. Compensation: $20-$23/hour based on experience. Prior experience in healthcare or medical industry preferred.
Required Qualifications
- Minimum 1+ years of call center experience in customer service, retention, or a similar role.
- Prior experience in customer engagement or a retention-driven call center environment.
- Exceptional communication skills, both verbal and written.
- Strong organizational, data entry, and follow-up skills.
- Proficiency in Word, Excel, and call center systems.
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.