Patient Scheduling Coordinator - Full Time - Germantown, TN
On-site · Germantown, Tennessee, United States
Job Summary
Patient Scheduling Coordinator at West Cancer Center handles coordinating patient appointments, updating demographic and insurance information, and assisting with insurance verification and referral processes. Responsibilities include greeting patients, scheduling visits and tests (lab, radiology, internal referrals), handling phone and email inquiries, sending reminders or rescheduling letters, resolving scheduling issues, maintaining referral documentation, supporting administrative functions, providing coverage for peers, upholding confidentiality, and participating in training/orientation; requires excellent communication, organizational and multitasking abilities, proficiency with scheduling software, and a patient-first approach. No nights, weekends, or holidays. Comprehensive benefits package.
Required Qualifications
- High school diploma or GED
- Six months of related experience and/or training in healthcare or a similar administrative role
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