Patient Scheduling Coordinator
On-siteDelray Beach, Florida, United States
Job Summary
Answer and manage high-volume inbound calls, scheduling, confirming, and optimizing patient appointments. Greet and check in patients, verify dental insurance benefits and eligibility, and collect copays and patient payments. Assist patients with treatment and financial discussions while managing communications through phone, email, and text. Support recall, reactivation, and schedule-fill initiatives by maintaining accurate patient records and collaborating with doctors, hygienists, and leadership. This role requires 4+ years of hands-on dental office experience and strong customer service skills within a multi-specialty practice serving the South Florida community since 1982.
Required Qualifications
- Dental office experience
- 4+ yrs (Must have at least 4+ years of hands on experience working in a dental office)
- Must have exceptional customer service skills
- Experience answering telephone
Desired Qualifications
- Experience working in a dental, medical, or other health-care office, preferred
- Knowledge of insurance plans (HMO/PPO), is a plus
- Experience with Dentrix, Eaglesoft, Open Dental, or similar software preferred
- Strong organizational skills with the ability to multitask effectively
- Positive attitude, professionalism, and a team-first mindset
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.