Patient Scheduling Coordinator
On-siteDelray Beach, Florida, United States
Job Summary
Answer inbound calls, schedule and confirm appointments, and check in patients while verifying insurance and collecting copays. Manage patient communications via phone, email, and text, support recall and reactivation initiatives, and maintain accurate records. Collaborate with doctors and staff to ensure a seamless patient experience. This role requires at least four years of hands-on dental office experience and strong customer service skills. Join Advanced Dentistry of South Florida, a premier multi-specialty practice serving the community since 1982 and the official dental provider for FAU Athletics.
Required Qualifications
- Dental office experience
- 4+ yrs (Must have at least 4+ years of hands on experience working in a dental office)
- Must have exceptional customer service skills
- Experience answering telephone
Desired Qualifications
- Experience working in a dental, medical, or other health-care office, preferred
- Knowledge of insurance plans (HMO/PPO), is a plus
- Experience with Dentrix, Eaglesoft, Open Dental, or similar software preferred
- Strong organizational skills with the ability to multitask effectively
- Positive attitude, professionalism, and a team-first mindset
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