Patient Scheduling Assistant | CentraCare Connect
$19,302–$44,782 year
HybridSaint Cloud, Minnesota, United States
Job Summary
Answer phone calls from patients calling primary and specialty care clinics, completing patient registration and scheduling over the phone. Provide superior customer service by effectively communicating with a diverse age and ethnic population in an audible, friendly, and professional voice. This role involves no face-to-face contact with patients. The position operates as a part-time schedule of 48 hours per two weeks, with work-from-home arrangements following approximately four weeks of in-person training. Minimum hourly rate is $19.53, with a pay range of $21.53 to $9.28 based on experience. Full-time benefits include medical, dental, PTO, retirement, and tuition reimbursement. High school graduation and two years of call center or healthcare experience are required.
Required Qualifications
- High school graduate or equivalent
- Two years' previous call center or health care experience
- Strong knowledge of computer programs including Microsoft Office Products
- Approximately 4 weeks in-office before work from home
Desired Qualifications
- Associates degree in a related field
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