Patient Scheduler, FT, Days
On-siteGreenville, South Carolina, United States
Job Summary
Receive telephone requests for services and referrals, then review them for accuracy and enter them into the computer-based scheduling system. Coordinate appointments for patients requiring admission, diagnostic procedures, or classes, ensuring all referrals are staffed properly and timely. Gather patient demographic, clinical, and financial information from referral forms and follow protocols for day-of instructions, emergencies, and rescheduling. Maintain required logs for referrals, sources, missed visits, and complaints while participating in the payroll process. Perform other duties as assigned, including potential recruitment support and on-call responsibilities.
Required Qualifications
- High School diploma or equivalent
- Two (2) years of related work experience
- Knowledge of scheduling procedures
- Knowledge of services offered to provide accurate scheduling of clients
- Communication skills
- Customer-oriented service skills
- Proficient in use of telephone equipment, voicemail, and computers
- Knowledge of medical terminology
Desired Qualifications
- High School diploma or equivalent preferred
- Two (2) years of related work experience preferred
- Knowledge of medical terminology preferred
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