Patient Scheduler
$35,360–$39,520 year
On-site · Fredericksburg, Virginia, United States
Job Summary
Patient Scheduler to manage and optimize patient appointments, provider calendars, and referrals using our EHR system. Maintain HIPAA-compliant scheduling protocols, verify insurance eligibility, serve as a liaison to billing, answer phones, and assist patients at the window. Requires high school diploma or equivalent, 2+ years in medical office/scheduling/customer service, proficiency with scheduling software/EHR, knowledge of medical terminology and insurance processes, and strong organizational, communication, and bilingual English/Spanish skills. Experience in a Christ-centered, compassionate care environment is valued. In-person position based in Fredericksburg, VA with competitive wages and benefits.
Required Qualifications
- High school diploma or equivalent required
- Proficiency in scheduling software and electronic health records (EHR) systems
- Knowledge of medical terminology and insurance eligibility processes
- Minimum 2 years of medical office, scheduling, or customer service experience preferred
- Bilingual in English and Spanish strongly preferred
- Strong organizational and multitasking skills with high attention to detail
- Excellent written and verbal communication skills
- Collaborative team player
- Commitment to Christ-centered, compassionate patient care
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