Patient Representative | Registration |Part-Time | City Gate Urgent Care | Every 3rd Weekend Rotation

Conduct patient registration across City Gate, Jerome, and Urbana Medical Office Buildings, gathering demographic, financial, and guarantor information while inputting data into the Hospital Information System. Perform telephone and in-person interviews, verify insurance eligibility, and secure prior authorizations for outpatient testing and procedures. Identify veteran status, correct claim details for accident-related encounters, and obtain signatures on required forms including HIPAA notices and consent to treat. Complete medical necessity verifications for Medicare services and present Advanced Beneficiary Notices when necessary. Notify clinical departments of patient arrivals and delays while preventing duplicate medical records. Requires BLS certification within 60 days and attendance at Behavioral Health De-escalation training. Mid-shift rotation (12:30p–9p) with 48 hours per pay period.