Patient Relations Representative

Greeting patients and visitors at the front desk, verifying insurance eligibility, scheduling appointments, checking patients in/out, handling payments (cash/credit/cheques), maintaining patient records in the electronic system, preparing intake packets and fee-related documents, coordinating with supervisors for fee waivers/sliding scales, translating between English and Spanish, and occasional travel to Anaheim as needed. Provides administrative support to clinicians and interns, assists with mass mailings and recalls, and supports overall clinic operations with attention to detail and professional behavior.