Patient Relations Rep II - Front Office - FPG Venice OB
On-siteVenice, Florida, United States
Venice, Florida, United StatesOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Answer phones and manage daily patient interactions, including scheduling, check-in, checkout, and follow-up activities. Act as a liaison between physicians, patients, the facility, and insurance companies while handling collections at checkout. Maintain strict confidentiality and observe all compliance standards. Work M-F 8:00A-4:30P in the phone room, requiring computer skills, a pleasant demeanor, and the ability to perform multiple tasks simultaneously. High School Diploma or GED required.
Required Qualifications
- computer, keyboard and data input skills
- pleasant and professional demeanor
- skill in establishing and maintaining effective working relationships
- demonstrated initiative and self-direction
- ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency
- dependability/reliability
- High School Diploma, GED or Certificate
Desired Qualifications
- some college or vocational training
- a minimum of one (1) year of experience in a physician office
- knowledge of EHR/EMR
- knowledge of medical terminology
- skills in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access)
- a professional, neat appearance with strong oral and written communication skills
- basic knowledge of third party payers
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