Patient Relations Rep II - Front Office - FPG Silverstein Institute, Venice
On-siteVenice, Florida, United States
Venice, Florida, United StatesOn-siteFull TimeHigh School Or EquivalentLarge
Full TimeHigh School Or EquivalentLarge
Job Summary
Schedule patient check-ins, checkout, and follow-up communications while acting as a liaison between the physician, patient, and insurance company. Collect monies from patients at checkout and ensure all interactions demonstrate a positive organizational attitude and strict confidentiality. Maintain effective working relationships and manage multiple tasks simultaneously while adhering to compliance standards and the organization's Mission, Vision, and Values. Work Monday through Friday from 8am to 5pm. FPG Silverstein Institute specializes in Ear, Nose & Throat care.
Required Qualifications
- computer, keyboard and data input skills
- pleasant and professional demeanor
- skill in establishing and maintaining effective working relationships
- demonstrated initiative and self-direction
- ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency
- dependability/reliability
- High School Diploma, GED or Certificate
- background screening through The Florida Care Provider Background Screening Clearinghouse
Desired Qualifications
- some college or vocational training
- minimum of one (1) year of experience in a physician office
- knowledge of EHR/EMR
- knowledge of medical terminology
- skills in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access)
- professional, neat appearance with strong oral and written communication skills
- basic knowledge of third party payers
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