Patient Relations Rep II - Front Office - FPG Interventional Cardiology, Venice
On-siteVenice, Florida, United States
Job Summary
Conduct patient scheduling, check-ins, checkouts, and follow-up communications within the front office. Act as a liaison between the physician, patient, office, and insurance company while handling collections at checkout. Adhere to all compliance standards and maintain strict confidentiality during daily interactions. Demonstrate a positive organizational attitude, professional demeanor, and the ability to perform multiple tasks simultaneously with efficiency. Maintain a neat appearance and utilize computer, keyboard, and data input skills. Complete mandatory background screening through The Florida Care Provider Background Screening Clearinghouse. Work Monday through Friday from 8:00 to 4:30.
Required Qualifications
- computer, keyboard and data input skills
- pleasant and professional demeanor
- skill in establishing and maintaining effective working relationships
- demonstrated initiative and self-direction
- ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency
- dependability/reliability
- High School Diploma, GED or Certificate
- background screening through The Florida Care Provider Background Screening Clearinghouse
Desired Qualifications
- some college or vocational training
- minimum of one (1) year of experience in a physician office
- knowledge of EHR/EMR
- knowledge of medical terminology
- skills in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access)
- professional, neat appearance with strong oral and written communication skills
- basic knowledge of third party payers
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