Patient Relations Rep II - Front Office - FPG Head & Neck Surgery, Sarasota
On-siteSarasota, Florida, United States
EXPIREDSarasota, Florida, United StatesOn-siteFull TimeHigh School Or EquivalentSmall
Full TimeHigh School Or EquivalentSmall
Job Summary
Manage patient scheduling, check-ins, checkouts, and follow-up communications while acting as a liaison between the physician, patient, office, and insurance company. Collect monies from patients at checkout and adhere to all compliance standards and confidentiality protocols. Maintain a positive organizational attitude that models the system's Mission, Vision, and Values across Service, People, Finance, Quality, and Growth goals. Utilize computer, keyboard, and data input skills to perform multiple tasks simultaneously with efficiency, demonstrating initiative, self-direction, and dependability.
Required Qualifications
- computer, keyboard and data input skills
- pleasant and professional demeanor
- skill in establishing and maintaining effective working relationships
- demonstrated initiative and self-direction
- ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency
- dependability/reliability
- High School Diploma, GED or Certificate
- background screening through The Florida Care Provider Background Screening Clearinghouse
Desired Qualifications
- some college or vocational training
- minimum of one (1) year of experience in a physician office
- knowledge of EHR/EMR
- knowledge of medical terminology
- skills in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access)
- professional, neat appearance with strong oral and written communication skills
- basic knowledge of third party payers
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