Patient Registration Specialist - Intermittent
$52,000–$66,310 year
On-siteKlawock, Alaska, United States
Job Summary
Manage patient registration and insurance verification by collecting demographic data, validating eligibility, and assigning insurance tiers in the electronic health record. Process pre-authorization requirements, retrieve payment collections, and schedule appointments across disciplines including primary care, behavioral health, and radiology. Coordinate communication with patients and care teams for scheduling requests while referring uninsured patients to financial counselors. Perform 80% registration and verification work with 20% scheduling communication, maintaining compliance with SEARHC's 7 Standard of Service Excellence.
Required Qualifications
- High School Diploma
- 1 year of healthcare, behavioral health, dental, customer service, relevant administrative or office setting experience
- Internal candidates with at least 1 year of experience as a Patient Registration Specialist Trainee or similar role at SEARHC
- Knowledge of Available services at SEARHC, other tribal health organizations in Alaska, and community
- Customer service principles
- General knowledge of front-end revenue cycle requirements
- Attention to detail and quality data input
- Skills in the use of equipment such as computers
- Oral and written, and interpersonal communications
- De-escalation and critical thinking skills
- Ability to Prioritize work and multi-task in a fast-paced office setting with many interruptions
- Self-start and willingness to learn
- Read and comprehend simple instructions, short correspondence, and memos
- Demonstrate time-management, organizational, and customer service skills
- Work flexible hours with limited unplanned absence and ability to work independently
- Strong organizational & time management abilities
- Teamwork
- Proficient in EHR systems
Desired Qualifications
- Advanced degree
- Basic Life Support
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