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R1 RCMPosted 1 week ago

Patient Registration Representative - Onsite - Overnight - Ascension Sacred Heart Bay Medical Center

$33,280–$43,888 year

On-sitePanama City, Florida, United States

Full TimeSenior LevelEnterprise

Job Summary

Provide exceptional customer service by assisting patients and families with the check-in process, working across multiple computer systems to register patients efficiently. Answer phones and gather accurate patient information quickly in a fast-paced environment, navigating diverse insurance plans and coverage details while entering demographics and medical data. Support timely access to care by minimizing registration delays and collecting co-pays, collaborating with nurses and physicians to ensure smooth patient flow. Perform this onsite, overnight role at Ascension Sacred Heart Bay Medical Center, with Sunday and Wednesday shifts from 6:00 pm to 6:00 am or 12:00 pm.

Required Qualifications

  • High School Diploma or GED
  • Ability to pass background check, drug test, and meet vaccination requirements
  • Exceptional customer service experience
  • Communication and interpersonal skills
  • Strong composure and professionalism in a fast-paced environment
  • Ability to multitask and prioritize quickly with high attention to detail
  • Ability to shift priorities based on patient needs

Desired Qualifications

  • Experience with patient access, medical registration, insurance verification, or front desk

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