Patient Registration I - Patient Access
On-siteSpringfield, Ohio, United States
Job Summary
Register patients while demonstrating strong guest relations and exceptional customer service. Review all scheduled outpatient visits prior to service to ensure screening for discounts and discuss payer sources and payment arrangements. Assist patients with Financial Assistance Forms, HCAP Applications, and Medicaid Applications as applicable. Review accounts for quality and confirmation while updating all aspects of a patient account. Demonstrate knowledge of all compliance or legally required registration forms, consents, literature, and documents. Requires high school diploma, one year of medical office or customer service experience, and proficiency in Microsoft Office Suite. Flexible schedule to fit staffing needs.
Required Qualifications
- High school diploma
- One or more years of medical office or customer service experience
- Meets Pre-Screening Protocol and testing for proficiencies in computer skills, phone skills, and customer service knowledge
- Ability to learn site specific patient processing software
- Computer literate and very strong with Microsoft Office Suite
- Ability to function in high paced often stressful environment and/or circumstances while maintaining a respectful, caring and professional manner
- Flexible schedule to fit staffing needs
Desired Qualifications
- Previous registration or scheduling experience
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