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Kettering HealthPosted 3 weeks ago

Patient Registration I - Patient Access

On-siteHuber Heights, Ohio, United States

Part TimeHigh School Or EquivalentEnterprise

Job Summary

Register patients while demonstrating strong guest relations and exceptional customer service. Review all scheduled outpatient visits prior to service to ensure patients have been screened for discounts. Ensure payer sources and payment arrangements have been discussed. Assist patients with the completion of Financial Assistance Forms, HCAP Applications, and Medicaid Applications. Review accounts for quality and confirmation, updating all aspects of a patient account as needed. Demonstrate knowledge of all compliance or legally required registration forms, consents, literature, and documents. This part-time role in Huber Heights requires a high school diploma, one year of medical office or customer service experience, and proficiency in Microsoft Office Suite.

Required Qualifications

  • High school diploma
  • One or more years of medical office or customer service experience
  • Meets Pre-Screening Protocol and testing for proficiencies in computer skills, phone skills, and customer service knowledge
  • Ability to learn site specific patient processing software
  • Computer literate and very strong with Microsoft Office Suite
  • Ability to function in high paced often stressful environment and/or circumstances while maintaining a respectful, caring and professional manner
  • Flexible schedule to fit staffing needs

Desired Qualifications

  • Previous registration or scheduling experience

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