Patient Registration - Customer Service Representative

Patient Registration - Customer Service Representative at Ascension NE Wisconsin Mercy handles in-person patient check-in across multiple systems, answers questions with confidence and compassion, gathers accurate information quickly, and builds rapport to ease anxious patients. No healthcare background is required as training is provided; role involves fast-paced, hands-on interactions with patients and clinical staff, supporting insurance/registration workflows and delivering calm, reassuring service. Base pay is disclosed ($16.00-$21.10/hour); career growth in healthcare is emphasized, with opportunities to learn about insurance basics and hospital workflows and to contribute to a patient-centric experience.