Patient Registration - Customer Service Representative

As a Patient Registration - Customer Service Representative in the hospital setting, you will be the first friendly face patients meet when they check in. You will register patients across multiple computer systems, answer phones, gather information quickly and accurately, navigate diverse insurance plans (with training), and build rapport to ease patient concerns in high-stress moments. No healthcare background is required—training is provided. The role emphasizes compassionate customer service, data collection accuracy, and teamwork with clinicians and emergency staff, in a fast-paced environment with weekend/holiday rotation.