Patient Registration - Customer Service Representative
$33,280–$43,888 year
On-siteBrookfield, Wisconsin, United States
Job Summary
Register patients efficiently by working across multiple computer systems, answering phones, and gathering accurate information quickly. Assist patients who may be ill, anxious, or confused while navigating diverse insurance plans and coverage details. Build trust with patients during stressful moments by answering questions with confidence, clarity, and compassion. Adapt to interruptions from clinical teams during urgent care situations and balance accuracy with speed in a fast-paced environment. This role serves as a launchpad for a healthcare career, combining advanced technology with real-world service to create exceptional patient experiences.
Required Qualifications
- High School Diploma or GED
- Strong customer service experience
- Ability to pass background check, drug test, and meet vaccination requirements
- Week 1: Monday 12 pm to 7 pm, Tuesday 12 pm to 7 pm, Wednesday 12 pm to 7 pm, Friday 12 pm to 7 pm, Saturday 3 pm to 11:30 pm
- Week 2: Monday 12 pm to 7 pm, Tuesday 12 pm to 7 pm, Wednesday 12 pm to 7 pm, Thursday 11:30 am to 7 pm, Friday 12 pm to 7 pm
Desired Qualifications
- Medical or healthcare experience
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