Patient Registration Coordinator (Part Time)
On-siteRichmond, Kentucky, United States or Berea, Kentucky, United States
Job Summary
Greet and assist all individuals entering the treatment center, verify identification and insurance, and manage patient accounts. Collect fees, including copays and deductibles, while performing weekly and monthly insurance eligibility checks. Cover the reception desk during dispensing hours to answer phones, set appointments, and schedule intakes. Manage admissions and discharges in the Central Registry, complete weekly reports, and handle third-party reimbursements. Maintain an organized waiting area, order supplies, and run errands such as mailing and bank deposits. Collaborate with the treatment team, attend in-service trainings, and ensure the clinic meets accrediting body standards.
Required Qualifications
- High school diploma or equivalent
- One year of experience as a general office clerk with basic math, accounting skills, and cash handling experience
- Valid driver's license
- Healthcare experience preferred
- Experience in front desk, admissions, billing, and/or collections
- Excellent verbal and written communication skills
- Strong customer service and interpersonal communication skills
- Accurate data entry and basic keyboarding skills
- Ability to work independently under pressure and handle multiple tasks simultaneously
- Ability to enforce fee collection policies
- Basic computer/word processing skills
- Knowledge and use of typical office equipment (calculator, fax machine, copier, computer, telephone, postage meter, scales, scanner, and computer programs)
- Knowledge of basic math, accounting, and accounts receivable
- Ability to communicate effectively by phone or in person
- Vision adequate to read correspondence, computer screens, and forms
- Manual dexterity for operating keyboard, copier, telephone, and calculator
- Ability to write phone messages and receipts
Desired Qualifications
- Healthcare experience preferred
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