Patient Registration - Business Office Clerk
On-site · San Antonio, Texas, United States
Job Summary
The role performs registration processing for various patient types (outpatient clinic, outpatient surgery, observation, inpatient, emergency, and direct admissions/transfers), verifies demographic and insurance information, assigns financial class, and collects payments. It requires interaction with patients and payors, use of the EHR and translation/communication tools as needed, and adherence to HIPAA and department policies. The position supports patient admissions and registration duties across the hospital’s Business Office, with responsibilities spanning data entry, posting, and cash handling while maintaining accuracy, confidentiality, and service quality. The incumbent participates in team activities, supports continuous education, and contributes to achieving departmental quality and financial objectives in a hospital/clinical setting.
Required Qualifications
- Demonstrates eligibility for employment in the U.S.
- High School graduate or equivalent
- Minimum of one year of experience in business office activities within a healthcare environment
- Ability to relate and work effectively with others
- Demonstrated verbal and written communications in English for contacting payors, patients, and co-workers
- Demonstrated computers skills in utilizing work processing, integrated database, and understanding of mathematical calculations and medical terminology
- Ability to use office machines (copiers, faxes, and scanners), and telephone systems
- Proficiency using and knowledge of Microsoft Office, computers, patient accounting systems and Microsoft Excel
- Prior cash handling/collection experience is preferred.
- Ability to type 20 WPM
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