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DUNCAN REGIONAL HOSPITAL6 days ago

Patient Registrar / Radiology Clerk, Imaging Services

On-site · Duncan, Oklahoma, United States

Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Medium

Job Summary

The Patient Registrar / Radiology Clerk handles initiating check-in and admission processes across hospital services, verifies and updates patient demographics, completes registrations for Admission and Outpatient services, and performs PBX operator duties. Responsibilities include greeting patients, delivering professional customer service, verifying patient identity to ensure accurate medical records, handling insurance verification and billing support, and maintaining HIPAA privacy. Requires English fluency, strong organizational and multitasking abilities, comfort with electronic health records, and ability to adapt to changing volumes; roles include registration across multiple service areas (inpatient, outpatient, newborn, surgical day care, etc.), and performing related clerical tasks and departmental education as needed. Vaccination per policy and adherence to safety standards are required.

Required Qualifications

  • High school diploma or equivalent
  • At least one year of customer service experience
  • Excellent telephone etiquette and customer service skills
  • Basic computer skills including the ability to send/receive email, navigate Electronic Health Record information tools
  • Ability to remain flexible to quickly adapt to urgent situations
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DUNCAN REGIONAL HOSPITAL

Patient Registrar / Radiology Clerk, Imaging Services

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