Patient Operations Management Associate (Contract)
$104,000–$124,800 year
RemoteSouth San Francisco, California, United States
Job Summary
Manage patient scheduling tools, guidelines, and dashboards for cell therapy product delivery while tracking investigational product logistics and patient metrics using databases and spreadsheets. Support communication plans with Clinical Operations and sites on patient status, and train CRO and clinical site staff on shipping and product receipt procedures. Oversee IP logistics and supply chain processes for domestic and international trial activities, including vendor management and SOP development. Participate in meetings to support clinical trial launches and enrollment, collaborating with stakeholders to refine the patient journey. This 6-month contract role is based in the East Coast with a salary range of $50.00 to $60.00 per hour.
Required Qualifications
- Bachelor's degree or relevant experience
- Candidates must be authorized to work in the U.S.
- Understands basic FDA & EMA regulations, ICH guidelines, GCP, and GMP
- Experience with clinical logistics and pharmaceutical supply chain systems
- Experience managing logistics activities for outsourced drugs such as warehousing, transportation, customs clearance and invoicing
- Familiar with domestic and international logistics/transport of biologic material: IATA, ICAO, ADR, DOT, WHO
- Excellent interpersonal and collaboration skills
- Able to work independently and collaboratively to accomplish primary objectives
- Demonstrates strong analytical skills to develop solutions to a variety of complex problems
- Organizational skills with the ability to multi-task and prioritize planning of activities
- Can support or lead vendor management efforts, as needed
- Self-starter, possessing a strong work ethic, ability to drive change, and passion for helping others
- Willingness to eventually support EU operations
Desired Qualifications
- Preferred experience in healthcare industry and FDA regulated environment
- East Coast-based candidates are preferred
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