Patient Navigator
HybridSan Francisco, California, United States
Job Summary
Guide patients through clinical trial referral, screening, and enrollment while serving as a trusted liaison between patients, caregivers, providers, and research sites. Educate diverse audiences on precision medicine opportunities, coordinate medical record collection, and facilitate seamless handoffs to ensure accurate case documentation. Partner with Product, Engineering, Operations, and Clinical teams to improve workflows, respond to inquiries, and provide feedback that informs new features. Track key navigation metrics, prepare reports on patient outcomes, and contribute to standard operating procedures and educational content. Help build and scale the patient navigation program as the company grows.
Required Qualifications
- Bachelor of Science in Nursing (BSN), Associate Degree in Nursing (ADN), or equivalent nursing degree
- 2+ years of experience supporting oncology patients, patient navigation, clinical research, or a related healthcare setting
- Working knowledge of clinical trials and the patient enrollment process
- Strong communication and interpersonal skills with the ability to explain complex medical information to diverse audiences
- Excellent organizational skills with the ability to manage multiple patients, priorities, and deadlines
- Demonstrated empathy, sound judgment, and a patient-first approach
- Comfortable working in a fast-paced, collaborative environment with evolving priorities
- Proficiency with electronic health records (EHRs), CRM systems, or similar healthcare technology platforms
- Experience working at an early-stage or high-growth startup
Desired Qualifications
- Oncology clinical trial enrollment or study coordination experience
- Clinical Research Coordinator (CRC), CCRP, or other clinical research certification
- Experience collaborating with Product, Engineering, or Operations teams to improve workflows or services
- Experience developing SOPs, patient education materials, or operational processes
- Multilingual (Spanish, Mandarin, Cantonese, or other languages commonly spoken by oncology patient populations)
- Familiarity with precision medicine, biomarker testing, or molecular diagnostics
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.